Contact Information

Member Services
1-800-476-2167 (TTY 711), 7 days a week, 8 a.m. to 8 p.m.

Kaiser Permanente Provider Appointments, 24/7 Medical Advice
303-338-4545

Medical prior authorization
1-800-476-2167

Pharmacy prior authorization
1-800-711-4555

Submit claims to:
Kaiser Permanente Claims
P.O. Box 373150
Denver, CO 80237-9998

Kaiser Permanente Senior Advantage Partnership Contact Information:

In-Home Support offered by CareLinx
1-844-636-4592
Monday – Friday, 7 a.m. to 6 p.m., Saturday – Sunday, 9 a.m. to 5 p.m. MT
kp.org/homesupport/co

Transportation offered by SafeRide
855-932-5413
Monday through Sunday, 5 a.m. to 7 p.m. MT (closed holidays)
Member portal:www.saferidehealth.com

Over the Counter Medicine offered by Medline
833-238-6616
Monday – Friday, 6 a.m. to 6 p.m. MT
Kp.org/otc/co

Dental offered by Delta Dental
1-800-610-0201
Monday – Friday 7:30 a.m. to 5:00 p.m. MT
customer_service@dppco.com

Vision and hearing card by InComm Healthcare and Affinity, Inc.
1-833-365-7674
6 a.m. to 6 p.m. MT, 7 days a week
mybenefitscenter.com