Member Support

Customer Service:

• Call 1-855-364-3184 (TTY 711), Monday through Friday, 8 a.m. to 6 p.m., Mountain time.

Pre-certification:

• For pre-certification of medical services, please call 1-855-364-3184 (TTY 711), Monday through Friday, 8 a.m. to 6 p.m., Mountain time.

Submitting Claims:

• Get information about filing a medical claim.

Pharmacy:

• To locate MedImpact Pharmacies call 1-800-788-2949 (TTY 711).
• To submit a pharmacy claim for reimbursement complete the Drug Reimbursement Form and mail to:
   
  MedImpact Healthcare Systems, Inc.
  P.O. Box 509098
  San Diego, CA 92150-9098