Choice Products Colorado
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Colorado

New Member Welcome and Onboarding Experience

Welcome to Kaiser Permanente and your new Choice Product. We want to ensure a successful transition to your new health plan by welcoming you to Kaiser Permanente and providing a personalized onboarding experience to help you get started with your plan.

Your onboarding experience will include a live call by a member of our specialized onboarding team. Schedule a phone appointment and we will call you — at a time that fits your schedule — to discuss your coverage.

Book your appointment below.

During your appointment, we will:

  • Confirm you have received ID cards
  • Provide a detailed review of your benefits and confirm eligibility
  • Verify in-network providers and pharmacy locations
  • Explain more about your plan and direct you to helpful online tools
  • Connect you with our Clinical Care Coordination Team for transition-of-care support, if needed
  • Initiate the prescription transfer process
  • Orient you to the KP digital experience