Choice Products empower you to make the best health care choice for you—wherever you are, and whenever you need care.
Here’s an overview of getting care with Choice Products. In the Preferred Provider Organization (PPO) plan, there are two (2) options to choose from: In-Network Providers and Out-of-Network Providers.
Provider Directory Options by Location:
In Colorado: Find Kaiser Permanente Providers and statewide network of contracted providers.
In Other Kaiser Permanente States: The 3T POS, PPO, and OOA’s First Health Network provides access to care in the Kaiser Permanente states of CA, GA, HI, MD, OR, VA, WA, and DC.
Non-Kaiser Permanente States: The Cigna HealthcareSM PPO Network* only provides access to care in non-Kaiser Permanente states.
*Disclaimer: The Cigna Healthcare PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration. Cigna Healthcare is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with the Kaiser Permanente health plans. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company. The Cigna Healthcare name, logo, and other marks are owned by Cigna Healthcare Intellectual Property, Inc.
To find an In-Network Provider or confirm if your current provider is In-Network, you can search for Providers by location (Kaiser Permanente and non-Kaiser Permanente states) or call Customer Service at 1-855-364-3184 (TTY 711), Monday through Friday 8 a.m.-6 p.m., Mountain time.
Your choice of In-Network providers is determined by location of services. Please see “Providers by Location”, above, to ensure that your provider is In-Network. You may also call Customer Service at 1-855-364-3184 (TTY 711), Monday through Friday 8 a.m.–6 p.m., Mountain time.
When you choose an In-Network Provider, you don’t have to select a personal doctor. You can see Kaiser Permanente, First Health, or Cigna PPO Network health providers without a referral.
Pharmacy services. Learn about in-network pharmacy benefits.
*Inpatient and certain outpatient services are subject to pre-certification. You must call 1-855-364-3184 (TTY 711) for pre-certification.
This site provides an overview of your benefits and services. If there are any differences between this document and your Certificate of Insurance (COI), your Certificate of Insurance (COI) will prevail.
For its Provider Network outside Colorado but inside Kaiser Permanente States, Kaiser Permanente Insurance Company (KPIC) has contracted First Health, a brand name of First Health Group Corp. The list of In-Network First Health providers is subject to change without notice.
KPIC has also contracted with the Cigna Healthcare PPO Network outside of Kaiser Permanente states for health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration. Cigna is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna Healthcare PPO Network is available through Cigna’s contractual relationship with the Kaiser Permanente health plans. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.
*Inpatient and certain outpatient services are subject to pre-certification. You must call 1-855-364-3184 (TTY 711) for pre-certification.
This site provides an overview of your benefits and services. If there are any differences between this document and your Certificate of Insurance (COI), your Certificate of Insurance (COI) will prevail.